WHO WE ARE

Canadian Aqualine has been in business since 1971 serving the needs of the plumbing and heating industry. We have built a reputation of providing exceptional service and quality products at the lowest cost.
A professional approach to our business operations and customer service ensures expedient and accurate handling of quotations and orders. We know that quality service at the best price will bring a customer back. We rely on repeat business, so we go out of our way to give you reason to come back.
Our personnel are fully trained on the application of our products. We take pride in holding a solid understanding and of the needs of our customers and can provide advice based on experience. In order to serve you better, we keep in touch with the pulse of the industry. Our staff have a broad base of industry & technical school training. They are committed to the growth of our industry and are involved in several associations.

JOB OVERVIEW

Canadian Aqualine in Delta BC is looking for an exceptional and well-rounded inside sales, customer service and logistics representative to join our team. The successful candidate will be result-oriented, detail-focused and tech-savvy.

EXPERIENCE

• Proven experience in inside sales or a similar role, preferably in B2B or technology sales environments.
• Excellent communication skills in English, both written and verbal, with a strong emphasis on customer service.
• Ability to demonstrate negotiation skills and effectively handle objections from potential clients.
• Experience in the plumbing wholesale industry an asset
  Key Attributes:
  · Excellent communication skills (written and verbal)
  · Team player mentality with the ability to collaborate and problem solve
  · Strong Office 365 skills (Word, Excel) with Sage Software experience being a bonus
  · A strong attention to detail and efficient organization
  · Ability to multi-task with ease, enjoying a varied workday

QUALIFICATIONS (EDUCATION, EXPERIENCE, TRAINING)

• Degree/Diploma/Certificate in Sales, Marketing, Communications, Computer Science, Business, or related field (preferred)
• Related experience in purchasing and inventory management (preferred)
• Experience in the plumbing wholesale industry as asset

EDUCATION

· Post-Secondary Education

• Work closely with management and the inside sales team to handle customer inquiries on phone and email, provide quotes for customers, track incoming purchase orders and communicate with our vendors for delivery updates and stock status.
• Assist in shipping, receiving and all logistical requirements.
• Assist with the review and monitoring of inventory amounts using the Sage software.
• Assist with inventory checks and order fulfillment during busy times.