ROLE & RESPONSBILITIES WITHIN THE INSIDE SALES MANAGER ROLE:

• You will be focused and responsible for delivering against your teams target for new business, retention, portfolio development and appointments set for TMs.
• You will ensure that your team is appropriately resourced while meeting agreed KPIs and revenue targets, and will act as a support function for your colleagues.
• You will be responsible for ensuring adherence to workflow processes, ensuring that all activity is logged within Salesforce.
• You will be required to produce analytics for the Account Director and demonstrate adherence to all KPIs. You will also be responsible for securing new business to help support the team achieve targets.
• Manage and review the quality of outbound engagement through regular monitoring ensuring CitySprint brand integrity
• Verify that all outbound customer engagement standards, maintaining accurate records of activity & communication; across all systems are met

THE KEY SKILLS NEEDED FOR THE ROLE INCLUDE:

• Proven ability to quickly learn new applications, processes, and procedures
• Be adaptable within a fast-paced environment, embracing change for the benefit of Customers and colleagues alike
• Personable and approachable with absolute focus on Customer and Colleague alike
• Using leadership skills to encourage, motivate and build team spirit in line with CitySprint Visions & Value
• Demonstrates effective time management skills and meets deadlines
• Self-motivation and ambition to succeed
• Managing a team of executive
  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  If this Inside Sales Manager sounds like you, we really want to hear from you! Please don’t delay, send us your CV and covering letter outlining why you’re the best person for the job.
  We do not require the assistance of agencies with this vacancy – thank you in advanc