JOB SUMMARY
About Us
Gold Shield Exteriors is a locally owned roofing and exteriors company serving Vancouver and SW Washington. We focus on great workmanship, fair pricing, and making the customer experience easy. We’re growing and looking for someone to join our office team who can help us set more appointments, talk with customers, and keep our marketing fresh.
About the Role
This position is part inside sales, part marketing support. You’ll be on the phones daily reaching out to warm leads (no cold calling lists). When phones are slower, you’ll help us with social media posts, browsing local Facebook groups for leads, and keeping our CRM organized. Over time, this role can grow into managing more of our marketing if you want that career path.
What You’ll Do
- Call inbound leads quickly and set appointments for free inspections
- Follow up on open estimates and past leads in our pipeline
- Confirm appointments and update our CRM (JobNimbus)
- Post before/after photos and short updates on our company Facebook/Instagram
- Browse local FB groups for potential customers and conversations
- Be a positive, professional voice of our company on every call
Pay & Benefits
- $18–$20/hour base pay (38–45 hrs/week)
- $20 bonus for every appointment set (target 9–12 per week)
- 1% commission on self-generated sales (from FB groups, home shows, etc.)
- Estimated Annual Earnings:
- $40,000–$45,000/year at 38 hours/week with steady appointment setting
- Up to $65,000/year+ with overtime, 12 appointments/week, and self-generated sales
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- Paid training & supportive team environment
- Career growth into marketing/management possible
What We’re Looking For
- Comfortable and confident on the phone
- Organized, detail-oriented, and good with computers/CRM
- Friendly, outgoing personality with good written communication
- Self-motivated — someone who doesn’t sit idle when things slow down
- Any customer service, call center, or sales background is a plus
How to Apply
Send your resume and a short message on why you’d be a good fit. Bonus points if you link a sample social media post you’ve made (personal or professional).
ent efforts by scheduling appointments with potential clients, primarily through outbound calling and warm calling techniques. The Appointment Generator will work closely with the sales team to ensure a seamless transition from lead generation to sales conversion.
SKILLS
- Strong negotiation skills with a focus on closing deals.
- Experience in B2B sales, particularly within technology or technical sales sectors.
- Proficient in telemarketing techniques and inside sales strategies.
- Familiarity with CRM software, especially Salesforce, for tracking leads and appointments.
- Excellent communication skills in English, both verbal and written.
- Proven customer service abilities, ensuring a positive experience for potential clients.
- Knowledge of marketing principles that support lead generation efforts.
- Ability to engage in outbound calling campaigns effectively, demonstrating persistence and professionalism.
- A proactive approach to business development, identifying opportunities for growth within target markets. Join us as an Appointment Generator and become an integral part of our team dedicated to driving success through strategic outreach and relationship building.
Job Type: Full-time
Pay: $20.50 - $28.30 per hour
Expected hours: 38 – 45 per week
Benefits:
- Employee discount
- Paid training
Application Question(s):
- Do you have previous experience in any of the following: outbound sales, as a SDR, appointment setter or call center experience?
Education:
- High school or equivalent (Preferred)
Location:
- Vancouver, WA 98665 (Preferred)
Ability to Commute:
- Vancouver, WA 98665 (Required)
Work Location: In perso
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