Inside Sales - Must LOVE Dogs! at DogiZone

Rockville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

22.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Reservation Specialist, Inbound Calls, Outbound Calls, Client Touring, Client Retention, Account Management, Front Desk Duties, Receptionist Duties, Sales Scripts Adherence, Goal Orientation, CRM Systems, Scheduling Systems, Professional Communication, Team Orientation, Product Recommendation

Industry

Consumer Services

Description

Description Join one of the fastest-growing, award-winning pet care companies in the country as a Reservation Specialist and Inside Sales Representative. At DogiZone, we provide exceptional care and services for dogs and their pet parents, and we’re looking for motivated, people-focused sales professionals to help us continue to grow. The Position Our Inside Sales Representative is a Reservation Specialist who spends a large portion of their day handling inbound and outbound calls, touring prospective clients and their pets, promoting our unique services, booking reservations, supporting account management, and driving client retention. You will represent DogiZone’s high standards of care across all services, including overnight lodging, daycare, bathing, training, concierge transportation, and additional offerings. This role also includes front desk and receptionist-related duties as needed, such as greeting clients, assisting with check-in and check-out, recommending products in our DogiMarket, and providing general front desk support. This is a phone-driven, goal-oriented role that follows established sales scripts and processes to ensure a consistent client experience. There is no cold calling, and the role offers strong opportunities for growth, commission, and bonus earning potential. As a front-line representative of DogiZone, your professionalism, communication skills, and enthusiasm should be a major reason clients choose to trust us — and keep coming back. Our Values We’re looking for people who obsess about our values the way we do: Deliver WOW! Through Service Have Integrity at All Times Safety First Positive Team & Family Spirit Pursue Growth & Drive Continuous Improvement Do More with Less Benefits We offer some of the best benefits in the industry. Full-time team members enjoy: Paid time off Group health, dental, and vision insurance with cost-share Tuition reimbursement 401(k) with 4% company match Referral programs Hands-on training that builds confidence and skills Massive growth potential as we expand to new locations A fun, dogs-first team atmosphere Job Type: Full-time, Part-time Pay: $20.00–$22.00 per hour + commission, bonuses, and performance incentives Requirements Qualifications Inside sales, reservation, or customer-facing sales experience preferred Front desk or receptionist experience is a plus Comfortable handling a high volume of inbound and outbound phone calls Willingness to follow sales scripts, call flows, and established processes Motivated by measurable goals, metrics, and performance-based incentives Strong computer skills and ability to learn scheduling and CRM systems Professional, positive, and team-oriented communication style Drug-free workplace; upon offer of employment, you must pass a drug test All candidates under consideration will be subject to a standard background check Schedule: Monday to Friday Weekends as needed Holidays as needed

Responsibilities

The Inside Sales Representative acts as a Reservation Specialist, primarily managing inbound and outbound calls to promote services, book reservations, and support client retention for pet care offerings. This role also involves front desk duties such as greeting clients, managing check-in/check-out processes, and recommending products.