Inside Sales at North Atlantic Corp

Somerset, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

75000.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Blueprint Reading, Estimating, Quoting, Pricing, Order Processing, Negotiation, Communication, Problem-solving, Multitasking, Ponderosa Software, Millwork, Interpersonal Skills, Time Management

Industry

Construction

Description

As a dynamic and results-oriented Inside Sales Representative, you play a pivotal role in supporting our Outside Sales team and maintaining strong relationships with our valued customers. Your responsibilities include handling calls from dealers, providing product quotes, and ensuring order follow-up for our comprehensive product line including windows, doors, moldings, stairs and related products. Must demonstrate exceptional communication skills, meticulous attention to detail, and a genuine passion for surpassing customer expectations. If you thrive in a fast-paced environment and are driven to excel in sales, you are meant for the team. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Assist customers with quoting, pricing, writing up, coding and follow up of orders to make sales to new and established customers using order forms, promotional material, takeoffs and price catalogs. * Act as a liaison for sales and service between customers and the company regarding pricing, quality, scheduling and shipping using effective communication skills. * Negotiate with customers in order to obtain sales. Process orders for customers using order forms and effective sales techniques that leaves customer with a strong sense of satisfaction. * Attend seminars and meetings to improve skills in the area of sales, products and the company mission using techniques such as interviewing and role playing effectively. * Process pick-up/returns for customer credits * Assist with other functions as assigned using skills acquired to complete the task at hand. I.e. Fax machine * Daily, time should be spent on any office function that needs completion when time permits. * Also involved with purchasing, Masonite – specials (displays/catalog). REQUIRED EDUCATION & EXPERIENCE * High School Diploma or Associate degree or equivalent years of business experience. * 2-5 years of industry-related millwork experience. * Proficiency in reading blueprints and developing estimates and quotes. * Understanding of sales margins and markups. * Exceptional communication, interpersonal, and customer service skills. * Computer knowledge of PC’s, ponderosa software * Strong problem-solving abilities. * Ability to multitask and prioritize tasks effectively.

Responsibilities

The Inside Sales Representative supports the Outside Sales team by managing customer relationships, processing orders, and providing product quotes. They act as a liaison between customers and the company to ensure accurate pricing, scheduling, and shipping of millwork products.