JOIN OUR INSIDE SALES TEAM AT EQUIPMENT WORLD!

Equipment World is seeking a dedicated Inside Sales professional to join our team. If you are customer-focused, organized, and ready to contribute to a dynamic work environment, we want to hear from you!

• Greet walk-in customers in a pleasant and professional manner, assist with phone inquiries, and direct questions as needed
• Advise customers on product use, care, and specialized services
• Operate computerized inventory and re-ordering systems, including order entry in SAGE
• Assess client needs and recommend appropriate products or services
• Provide input into product design for customized client solutions
• Prepare and administer sales contracts
• Consult with clients post-sale to ensure satisfaction and provide ongoing support
• Conduct sales transactions through online commerce platforms
• Support Outside Sales/Account Managers by sourcing and preparing quotes
• Coordinate with Technical, Warehouse, and Outside Sales teams for customer requests
• Estimate and quote prices, freight, credits, contract terms, warranties, and delivery schedules
• Follow up on quotations with customers and expedite orders by liaising with vendors and freight companies
• Maintain accurate customer data in CRM systems
• Issue purchase orders within SAGE
• Handle refunds, exchanges, and credits for returned merchandise as needed
• Actively contribute to a team environment and support the company’s overall success