Inside Sales - Order Desk

at  SHOEMAKER DRYWALL SUPPLIES

Shoemaker Drywall Supplies is Western Canada’s premier supplier of building materials. Our team of dedicated and hardworking individuals work together to create a rewarding and welcoming work environment.
Our Cranbrook location is looking for a highly motivated customer-focused individual for the position of Inside Sales Representative to work with and Support our Operations team.

Key Responsibilities

• Greet and assist customers who enter the facility
• Manage incoming phone calls, inquiries and orders
• Provide project quotes, enter delivery/special orders and assist in purchasing
• Meet project timelines to anticipate customer needs
• Collaborate with Shipping to ensure delivery schedules and instructions are met
• Work with outside sales staff to stay current with project work and specialty items
• Learn about new building and home improvement materials to increase retail sales
• Ensure facility is clean and stocked
• Be an ambassador of the company with all employees and customers at all times
• Build strong customer relationships through reliable call backs

Skills and Qualifications

• Customer service experience in fast paced setting required
• Building material and home improvement product knowledge an asset
• Effective communication skills, verbal and written English
• Excellent computer skills

Compensation:

• Competitive comprehensive benefits package
• RRSP match after first three months of employment
• Perks – Company discounts (employee pricing, mobile phone plan deals, gym membership), recognition and training programs, opportunities for career advancement, group events and more

If you believe your career goals and skillset can help take Shoemaker Drywall Supplies where we want to go, you are invited you to apply.
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Inside sales: 1 year (preferred)
• Administrative: 1 year (required)

Work Location: In perso

• Greet and assist customers who enter the facility
• Manage incoming phone calls, inquiries and orders
• Provide project quotes, enter delivery/special orders and assist in purchasing
• Meet project timelines to anticipate customer needs
• Collaborate with Shipping to ensure delivery schedules and instructions are met
• Work with outside sales staff to stay current with project work and specialty items
• Learn about new building and home improvement materials to increase retail sales
• Ensure facility is clean and stocked
• Be an ambassador of the company with all employees and customers at all times
• Build strong customer relationships through reliable call back