Inside Sales (Plumbing Wholesale) at HUBBARD SUPPLYHOUSE

Garner, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Sales, Problem-solving, Teamwork, Communication, Time Management, Technical Expertise, Consultative Selling, Product Knowledge, CRM Systems, Microsoft Office Suite, Customer Service, Interpersonal Skills, Multitasking, Adaptability, Leadership

Industry

Wholesale

Description

Description Join the Team at Hubbard Supplyhouse! Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family-owned, Christian company, our Core Focus (Mission Statement) is "Honoring God with a great team that builds customer partnerships by delivering on expectations." Our team is built on trust, service, and a commitment to doing things the right way. The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. The ideal candidate thrives in a "team first" environment and has a passion for customer service. This Role Is a Great Fit If You: Have experience in plumbing, HVAC, or wholesale distribution Enjoy building relationships and solving customer problems Thrive in a fast-paced, team-oriented sales environment Are comfortable recommending products and contributing to account growth What You’ll Gain in This Role: Support an established customer base with ongoing sales opportunities Play a key role in contractor and trade account success Develop strong product expertise and grow your career Responsibilities: Customer Relationship Management Evaluate customer inquiries to determine appropriate service level—resolving issues directly or escalate to specialized support teams Building customer loyalty by understanding business needs and developing tailored solutions that create mutual value Leverage CRM and company tools to enhance customer interactions, track engagement history, and implement best practices Implement strategic time management to optimize productivity and customer response times Support account development with clear revenue, product mix, and profitability goals Prepare quotes and pricing aligned with company standards and customer expectations Gain insight into customer operations, successful metrics, and purchasing processes Deliver professional, knowledgeable service that reflects company values at every customer touchpoint Adapt communication style to effectively engage different customer segments throughout the supply chain Practice consultative selling through attentive listening and meaningful dialogue Technical Expertise & Market Knowledge Assess technical requirements to determine when specialist support is needed Master product specifications, applications, and benefits across all company offerings Pursue continuous learning through industry associations, manufacturing training, and professional development programs Stay current with market trends, customer preferences, supplier capabilities, and competitive landscape Monitor competitor products and position to maintain competitive advantage Identify opportunities and provide insights on product development and pricing strategies Professional Skills Communicate effectively through various channels with clarity and professionalism Maintain professional standards in appearance and conduct per company guidelines Actively participate in team meetings, training sessions, and company events Demonstrate proficiency in business applications including Microsoft Office Suite, CRM systems, and communication platforms Understand company financial models and make recommendations that optimize profitability What We Offer: Monday–Friday schedule (no nights or weekends) Matching 401(k) and profit-sharing program Comprehensive benefits package with supplemental options Paid holidays, PTO, and sick leave Christmas bonus, team-building events, and company picnic Employee discount program Ongoing product and sales training Career advancement opportunities Ready to be part of a team that values your contributions and helps customers build beautiful, functional spaces? Apply today and grow with Hubbard Supplyhouse! Requirements Required: High school diploma, GED, or equivalent Previous sales experience Product/applications experience Basic computer proficiency Preferred: Previous experience in plumbing, irrigation, or a related industry Minimum 2 years in similar position Wholesale distribution experience Customer-facing sales experience Strong problem-solving, leadership, and interpersonal skills Ability to manage time and multitask in a busy environment Comfortable with initiating sales and recommending additional products Team player with a positive attitude

Responsibilities

The Inside Sales representative will work cooperatively with outside sales and other team members to grow existing customers and create new ones while meeting monthly sales quotas. Responsibilities include managing customer relationships, evaluating inquiries, and providing tailored solutions to enhance customer satisfaction.