Kings Energy Services is currently seeking a high-performing individual to join our team as an Inside Sales Product Specialist based out of our Nisku, Alberta branch. This is a permanent full-time position. If you are a motivated team-player we want to hear from you!
Kings Energy Services serves the Energy Industry and Industrial sectors Canada-wide specializing in sales, distribution, and service of valves, instrumentation & electrical products. It is also a solutions provider to the Oil and Gas Drilling Sector specializing in recertification, machining, and manufacturing. Since 1977 it has offered superior shop and field service through its seven regional locations across Canada

EDUCATION AND EXPERIENCE:

• High school diploma and equivalent years of experience or Bachelor’s degree in Marketing, Business or a related field
• Proven experience in a customer-facing role in a related industry
• Related sales support experience in the oil and gas sector
• Familiarity with Kings product line is an asset.

ADDITIONAL SKILLS AND EXPERIENCE:

• Excellent verbal and written communication skills, with an ability to develop and maintain internal and external working relationships.
• Well-developed time management, organizational and prioritization skills with strong attention to detail, and the ability to problem solve and manage multiple projects simultaneously.
• Strong computer skills: proficiency in MS office suite.
• Abilit to maintain a high level of confidentiality and accuracy in all documentation and data entry; including company sensitive information.
• Strong quantitative and analytical skills.
• Demonstrated ability to effectively work within a complex, fast-moving work environment with minimal supervision.
• Willingness to take a hands-on approach in developing systems and procedures.
• Experience with purchasing, shipping and receiving procedures.

WHAT YOU WILL BE RESPONSIBLE FOR:

• Act as a product specialist on the KINGS product lines, stay informed about product and service information updates.
• Provide sales and technical support for the KINGS product lines, upsell products and services and make product recommendations
• Build rapport and communicate information to customers and respond to customer inquiries and complaints of KINGS product lines quickly and efficiently.
• Identify sales opportunities and close sales to achieve company quotas and KPI’s
• Liaise with purchasing and/ or shipping to determine status of orders, manage changes and cancellations in sales orders.
• Prepare documentation, backup reports, customer quotations and invoicing in a timely manner.
• Maintain and ensure accuracy of customer information, requirements, coding, signatures, PO’s, etc. for invoicing.
• Maintain updated customer files and billing system information.
• Assist with office and administration duties when required.
• Work closely with the VP of Sales and Marketing with evaluation and monitoring of required KPIs
• Initiate Nonconformance reports where products and services do not meet Purchase Order, Contract or Work Order requirements
• Assist with and track RMAs