INSIDE SALES PROFESSIONAL – FOOD PACKAGING.

This position reports directly to our National Sales Manager – Food Packaging. As an Inside Sales Professional, you will be responsible for developing new prospects and interacting with existing customers primarily by phone to increase sales of our organization’s products. You will provide sales and customer service support to customers over the phone and may conduct field visits as necessary. This is an excellent opportunity for an individual who is sales driven, is passionate about selling, and really wants to be a part of a growing organization.
This full-time in office 5 days per week role offers a competitive base salary and a variable compensation plan.

QUALIFICATIONS:

· Minimum of 2 years corporate sales & customer service experience
· Excellent verbal and written communication skills
· Demonstrated problem solving and decision-making skills
· Ability to think both strategically and tactically
· Proven ability to work with teams across an organization
· Excellent multi-tasking skills
· Must be detail oriented
· Proficient in Microsoft Office
· Ability to learn new systems
Founded in 1998, WPInnova Canada Inc is a proudly owned and operated Canadian company with roots and expertise that dates back more than 35 years in the conversion and manufacturing of industrial and food packaging – film and foil. Our company exports its products throughout Canada, United States, and Europe through a wide range of qualified distributors.
Our mission is to build and nurture an organization that is passionate about our products and we offer the widest range and availability of product format, formulations, and expertise in our field. Our commitment is to develop innovative customer-driven superior packaging solutions that deliver measurable customer benefits through a focus on speciality film applications, research and development, and superior customer service.
Job Type: Full-time
Pay: $50,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• Tuition reimbursement

Experience:

• inside sales: 3 years (preferred)

Language:

• English (required)

Work Location: In person
Application deadline: 2025-09-19
Expected start date: 2025-10-0

· Drive customer excellence by proactively managing the accounts and developing strong customer relationships
· Actively engaging customers regarding opportunities for overall service improvement
· Responsible for bringing new qualified business to WPInnova
· Entering sample requests and managing all returns & claims
· Collaborating with customer service reps on best practices and process improvements
· Working with sales leadership to support corporate sales goals
· Establishing key metrics with appropriate measurements
· Participate on cross functional team projects
· Coordinating with internal departments to resolve customer issues/questions/concerns
· Maintain and update customer records in CRM