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Inside Sales at Regional Foundation & Crawl Space Repair

Wendell, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Principles, Data Entry, Communication, Administrative Tasks, File Management, Sales Goals, Follow-Up, Problem Solving, Scheduling, Quality Assurance, Tactical Support, Homeowner Interaction, Retention Strategies, Proposal Management, Technical Skills

Industry

Construction

Description

Description The Inside Salesperson follows up on sales proposals written by the sales representatives and service technicians with two purposes—quality assurance and closure of the sale—and provides tactical support to other departments as needed. This position is non-exempt under the FLSA and reports to the Operations Manager. ESSENTIAL JOB FUNCTIONS: Unsold Proposal Follow-Up Follows up with homeowners by telephone and electronic communications for the purposes of ensuring quality and selling previously unsold proposals. Project Retention Helps to save previously sold jobs when homeowners request to cancel an installation. Responds promptly to homeowner requests for follow up and cancellations. Inside Sales Revenue Meets or exceeds sales goals and other key performance indicators. Tactical Support Keeps homeowner files updated, complete, and accurate. Performs a variety of administrative tasks to support the customer care, sales, and service teams, including scheduling leads and Annual Maintenances. Purpose, Mission, Values Lives out the company’s purpose, mission, and values. Provides remarkable customer experiences. Requirements Knowledge of customer service and/or sales principles and practices. Skill in operating a personal computer and programs. Ability to understand, speak, read, and write in English. Ability to detect/recognize information in written materials and on computer screen 75-100% of time. Ability to perform accurate data entry. High school diploma or GED preferred and 1+ years of experience in sales, customer service, or related field OR a combination of education and experience that illustrates a proven track record in this field. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.

Responsibilities

The Inside Salesperson follows up on unsold proposals to ensure quality and close sales. They also provide tactical support to other departments and help retain previously sold jobs.