Inside Sales Rehash Agent at Great Day Improvements

Bedford Heights, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

19.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Active Listening, Customer Experience, Scripting, Sales Techniques, Phone Etiquette, Multitasking, Problem Solving, Relationship Building, Objection Handling, Data Entry, Customer Management, Feedback Reporting, Consultation Scheduling, Lead Management, Performance Standards

Industry

Construction

Description

Overview Universal Windows Direct - Inside Sales Rehash Agent Full Time $18- $19/HR PLUS Bonus! As the Rehash Agent, you will be responsible for inbound and outbound communication with prospective customers who did not purchase during their initial appointment and scheduling them for a follow up consultation. The Rehash Agent should display mastery in scripting, processes and protocols to ensure a purchasing opportunity for the Rehash Sales Team. A successful Rehash Agent can effectively communicate, use active listening skills and be dynamic in providing solutions. Rehash Agents are responsible for maintaining knowledge of products, markets and services offered. Their duties include maintaining the rehash leads, reporting of customer feedback and working the Rehash Sales Reps to achieve brand goals. They are able to multitask and work efficiently to ensure that data is entered correctly and leads are properly scheduled. Responsibilities · Generate new Rehash appointments through outbound and inbound communication. · Ability to provide an excellent customer experience. · Display mastery of scripting, protocols and processes. · Ensure accurate information is maintained within our customer management system. · Ability to consistently meet performance standards. Qualifications · Strong communication skills with the ability to actively listen and provide solutions. · Ability to develop relationships with customers and overcome objections. · Excellent phone etiquette under all circumstances. · Ability to multitask multiple computer systems at once, while providing high quality customer service. · Understanding of Sales and closing techniques Education and Experience: · High School Diploma or equivalent. · Previous Inside Sales experience. · Previous experience in leadership or sales seen favorably. · Remote experience. Physical Requirements: · Prolonged periods working on a computer. · Must be able to work with a mouse & keyboard. · Must be able to lift 15 pounds at a time. UWD is an Equal Employment Opportunity Employer #INDUWDR

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Responsibilities

The Rehash Agent is responsible for generating new Rehash appointments through inbound and outbound communication with prospective customers. They must maintain accurate information in the customer management system and work with the Rehash Sales Team to achieve brand goals.