Inside Sales Representative 3 at Dexcom

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Focus, Verbal Communication, Written Communication, Phone Manner, Teamwork, Sales Experience, CRM Proficiency, Technical Skills, Problem Solving, Medical Knowledge, Diabetes Knowledge, Flexibility, Work Ethic, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Medical Equipment Manufacturing

Description

Achieve monthly sales goals and meet Key Performance Indicator (KPI) Maintain a business relationship with HCP's and their staff to facilitate document collection required for patient initiation Collaborate and work cohesively with field sales representatives in the execution of sales activities, and territory management follow-up Utilises CRM for seamless communication on activities and management of customer database Answers incoming calls, places outbound calls, and responds to emails in a timely manner; clearly documenting all correspondence in CRM and Outlook calendar Assists customers with the ordering processes Prepares correspondence to be distributed to HCP's, consumers, and internal colleagues Troubleshoots and seeks solutions to problems related to questions and concerns over orders, and sales enquiries This position assumes other duties as assigned by management Understanding customer's needs and identifying sales opportunities Answering potential customer's questions and sending additional information per email Expanding and maintaining a database of current and potential customers Explaining and demonstrating features of products and services Staying informed about competing products and services Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Strong Customer Service Focus Must have strong verbal and written communication skills Amenable phone manner: ability to listen effectively Ability to maintain a pleasant demeanour while working in a highly productive team environment Outgoing, confident, and self-motivated Team focused - results driven Must be flexible, willing to learn and change in a dynamic environment Solid and reliable work ethic Knowledge of Microsoft Word, Excel, Outlook, CRM Ability to write routine reports and correspondence Competent technical skills Unrestricted work rights within Australia Previous sales/customer service experience in the medical or related industry Knowledge of Diabetes Ability to understand medical jargon Ability to interpret clinical information

Responsibilities

The Inside Sales Representative is responsible for achieving monthly sales goals and maintaining business relationships with healthcare professionals. This role involves collaborating with field sales representatives and managing customer communications through a CRM system.