Inside Sales Representative 3 at Dexcom

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Focus, Verbal Communication, Written Communication, Phone Manner, Teamwork, Sales Experience, CRM Knowledge, Technical Skills, Problem Solving, Medical Knowledge, Diabetes Knowledge, Order Processing, Database Management, Flexibility, Work Ethic, Attention to Detail

Industry

Medical Equipment Manufacturing

Description

Working in the Medical Devices Industry, you will be exposed to a broad range of products that have life changing effects on a patient's quality of life. Achieve monthly sales goals and meet Key Performance Indicator (KPI) Maintain a business relationship with HCP's and their staff to facilitate document collection required for patient initiation Collaborate and work cohesively with field sales representatives in the execution of sales activities, and territory management follow-up Utilises CRM for seamless communication on activities and management of customer database Answers incoming calls, places outbound calls, and responds to emails in a timely manner; clearly documenting all correspondence in CRM and Outlook calendar Assists customers with the ordering processes Prepares correspondence to be distributed to HCP's, consumers, and internal colleagues Troubleshoots and seeks solutions to problems related to questions and concerns over orders, and sales enquiries This position assumes other duties as assigned by management Understanding customer's needs and identifying sales opportunities Answering potential customer's questions and sending additional information per email Expanding and maintaining a database of current and potential customers Explaining and demonstrating features of products and services Staying informed about competing products and services Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Strong Customer Service Focus Must have strong verbal and written communication skills Amenable phone manner: ability to listen effectively Ability to maintain a pleasant demeanor while working in a highly productive team environment Outgoing, confident, and self-motivated Team focused - results driven Must be flexible, willing to learn and change in a dynamic environment Solid and reliable work ethic Knowledge of Microsoft Word, Excel, Outlook, CRM Ability to write routine reports and correspondence Competent technical skills Unrestricted work rights within Australia Previous sales/customer service experience in the medical or related industry Knowledge of Diabetes Ability to understand medical jargon Ability to interpret clinical information

Responsibilities

The Inside Sales Representative will achieve monthly sales goals while maintaining business relationships with healthcare professionals. Responsibilities include answering calls, assisting customers with orders, and collaborating with field sales representatives.