Inside Sales Representative / Account Manager

at  Property Finder

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder’s most recent valuation secures our status among the Middle East’s emerging unicorns, affirming a growth-oriented identity.
Over the years, we’ve expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.

DESIRED QUALIFICATIONS:

• Bachelor’s Degree in science, marketing, business or related fields.
• 2-3 years of previous experience in an outbound call-center or a related sales position.
• Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Ability to multi-task, prioritize, and manage time effectively
• Excellent communication skills, both verbal and written.
• Good organisational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Ability to achieve sales targets

ROLE SUMMARY:

• The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process.
• The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
• To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

KEY RESPONSIBILITIES:

• Communicate with existing customers and make outbound calls to potential customers.
• Conducting monthly business reviews with existing customers.
• Identify growth opportunities for clients
• Leveraging internal data tools to drive performance optimization
• Coaching and training existing clients while onboarding new clients
• Researching and qualifying new leads and prospects.
• Understanding existing customers’ needs and identifying upsell opportunities.
• Executing Renewals on time and with quality.
• Answering potential customers’ questions and sending additional information and proposals.
• Learning, presenting and demonstrating various products.
• Staying informed about competing products and services.
• Closing sales and achieving sales target.