JOIN OUR TEAM AT BIGSTEELBOX!

BigSteelBox, Canada’s leading provider of portable storage solutions, is looking for an Inside
Sales Representative (Storage Consultant – Sales) to join our team at the Landmark 6, Kelowna,
BC location. This full-time position offers flexible work arrangements, including both in-person
and hybrid options. If you have excellent communication skills, a passion for sales, and the
ability to drive business results, we want to hear from you!

POSITION OVERVIEW:

The Inside Sales Representative is responsible for handling all incoming sales calls and online
quote requests. In this role, you will generate leads, build customer rapport, and use your strong
communication skills to convert inquiries into sales. You will promote the full range of
BigSteelBox products to meet business targets and foster ongoing relationships with customers.
If you’re someone who enjoys problem-solving, thrives in a fast-paced environment, and aligns
with BigSteelBox’s core values, this is the job for you!

THE EXPERIENCE AND QUALIFICATIONS WE ARE LOOKING FOR:

• Minimum Education: Grade 12
• 2+ years of experience in sales or inside sales is an asset
• Proficiency in computer skills (Phone, Email, Outlook, Word, Excel)
• Experience with Salesforce is preferred

Key Responsibilities:

• Ensures their work practices and interactions are aligned with and promote the

corporate values at all times.

• Adheres to and defends the company’s health and safety program, strengthening the

safety culture in the workplace.

• Provide expert storage advice, quotes and information.
• Convert quotes to closed deals through the application of the BigSteelBox sales process.
• Proactively follow up with leads to ensure customer interest is maintained and closes

sales are achieved.

• Consistently meet or exceed sales targets and KPI’s set by the business.
• Give exemplary customer service to clients, drivers & suppliers.
• Close sales and achieve monthly and quarterly sales quotas.
• Provide timely follow-up of all phone calls & online inquiries.
• Attend and participate in monthly sales meetings.
• Attend weekly sales coaching meetings.
• Assist in all other store/Contact Center related duties as required.
• Maintain & file accurate paperwork, records, & reports.
• Maintain office space in an efficient & clean manner.
• Provide support to our yard supervisor/dispatch admin as needed (store roles only).
• Remain knowledgeable about BigSteelBox products and services.
• Demonstrate a positive work ethic, attitude & professional image to all

Core Competencies:

• Communication: Clear and consistent verbal and written communication
• Networking and Relationship Building: Effectively builds constructive, friendly,

professional relationships with customers and colleagues

• Problem Solving - Uses logic and analytical methods to come to a realistic solution
• Results Orientation - Possesses the ability to focus on desired outcomes and how they

are achieved

• Service Orientation - Provides superior service to both internal and external customers
• Teamwork - Works cooperatively and effectively with others to reach a common goal
• Participates actively in group activities, fostering a team environment

• Ensures their work practices and interactions are aligned with and promote th