Inside Sales Representative (Call Center) at Southern National Roofing

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

75000.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Communication Skills, Interpersonal Skills, Problem-Solving, Critical Thinking, Microsoft Office, CRM Systems, Multitasking, Time Management, Positive Attitude, Customer Service

Industry

Construction

Description

Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments. We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale. Why Southern National? Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies Named to the Inc. 5000 list of America’s fastest-growing private companies Established systems, real training, and real opportunity to grow Schedule This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available. 40 hours per week Shifts scheduled between: Monday–Friday: 9:00am – 7:00pm Saturday: 8:30am – 5:00pm No Sundays Compensation $30,000 – $75,000 per year Paid as an hourly rate plus commission Strong performers typically land in the $50K–$75K range once established What You’ll Do Handle inbound calls from homeowners and internal marketing teams Make outbound calls to existing leads and prospects in our database Schedule qualified appointments for our outside sales team Promote Southern National’s roofing solutions and customer experience Maintain accurate notes and follow-ups in our CRM Participate in ongoing training and team meetings If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time. Apply now and let’s talk. Experience in inside sales preferred. Excellent communication and interpersonal skills. Ability to handle high-stress situations in a calm and professional manner. Excellent problem-solving and critical-thinking skills. Familiarity with Microsoft Office and CRM systems (Salesforce). Ability to multitask, prioritize, and manage time effectively. A positive attitude, a thirst for knowledge, and a genuine desire to help customers. Average first year income range: $30,000 -$75,000 (Hourly rate plus commission and bonuses) Weekly and monthly opportunities for performance-based rewards Tele-Health Insurance Unlimited growth opportunity

Responsibilities

Inside Sales Representatives will handle inbound and outbound calls, engage homeowners, and set qualified appointments for the outside sales team. They will also maintain accurate notes and follow-ups in the CRM and participate in ongoing training.