WHY DH PACE?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Overhead Door Company of Atlanta™, a DH Pace Company, is looking to hire an experienced Inside Sales Representative with strong customer service skills who will support sales through calling existing and potential commercial customers.

JOB REQUIREMENTS:

• Must have a high school diploma or equivalent.
• Must have a minimum of one to two years of sales experience.
• Must have customer service experience.
• Must have good computer skills with working knowledge of Microsoft Office Word, Excel, PowerPoint, and Outlook.
• Must have an outgoing personality and a natural affinity for taking care of customers.
• Must have good time management skills, be organized and have the ability to multi-task.
• Must be a Team Player - works well as a member of a group.
• Must be detail oriented - capable of carrying out a given task with all details necessary to get the task done well.
• Must be dedicated - devoted to a task or purpose with loyalty or integrity.
• Must be a self-starter - inspired to perform without outside help.
• Must have the ability to make an impact.
• Must be inspired to perform well by monetary reimbursement.
• Mechanical aptitude a plus.
• Experience in Commercial overhead or entrance doors a plus.
• Experience supporting a field service operation a plus.
• Experience working in an ERP is a plus.

• Cultivate commercial sales in supporting the service operations in Atlanta and surrounding area, including other regional sites.
• Communicate with customers, technicians, and Dispatch Managers to develop sales opportunities and/or solve problems, consultative sales.
• Works directly with management and service technicians.
• Performs follow up activities in an effort to close opportunities.
• Estimates, details, and submits final proposals to customers.
• Maintains and updates Customer Relationship Management System (CRM) daily.
• Responsible for achieving sales objectives.
• Performs other related duties and responsibilities as assigned by Manager.