The Inside Sales Representative is committed to providing exceptional customer experience and engage with customers to understand their needs. This role involves identifying leads, meeting customer requirements, and efficiently executing orders. This position is based out of our Sarnia branch and will be responsible for Warehouse duties as well.
Please note: this position is a 12-month contract maternity coverage.

• Meet customers’ requirements when promised in an effective and professional manner.
• Manage customer issues and service to corporate standards.
• Efficiently execute orders, store processes for the customer.
• Assess the need and quote the product requirements
• Picking, shipping, and receiving, load/unload trucks, customer deliveries, order entry, and invoicing.
• Create customer loyalty by providing an environment where customers plan to use and perceive DNOW as their preferred supplier.
• Continuously maintain excellent product knowledge on DNOW product lines.
• Participate in physical inventory including communicating on discrepancies.
• Demonstrate and promote a safe work environment for all employees, customers, vendors and other DNOW partners, using company safety policies and procedures.
• Be an effective team player, and able to work independently, along with the willingness to take on challenges in a rapidly growing and dynamic environment.
• Ensure all actions are aligned with DNOW Operating Values.
• Promote positive working relationships with DNOW Vendors
• Prioritize and handle other duties within the branch as required.
  DNOW is an industry-leading provider of oilfield supplies to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.