Inside Sales Representative – Fluid Power & Automation at AIRLINE HYDRAULICS CORPORATION

Bristol Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Fluid Power, Automation, Motion Control, Customer Relationship Management, Technical Support, Procurement, Quotation Preparation, Order Management, ERP, Epicor P21, B2B Platforms, MS Word, MS Excel, MS Outlook, Interpersonal Communication

Industry

Industrial Automation

Description

The Inside Sales Representative provides support for fluid power and/or automation and/or motion control products. This position will be hybrid in Bristol, PA 3 days a week. The employee reports to the Inside Sales Manager. Responsibilities: * Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone, and website * Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirements * Engage vendors to procure materials and expedite shipments * Prepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessary * Work with all other departments to coordinate and assure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer * Support, interact, and work in tandem with members of the outside sales team to build and retain customer relations * Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system * Perform other related duties and assignments as directed by management and as listed in SOP Requirements: * 4-year degree or equivalent work experience preferred * Previous experience in fluid power, industrial, or electrical distribution preferred * Knowledge of fluid power and/or automation and/or motion control products is strongly preferred * Demonstrated ability to understand technical concepts * Previous success in inside sales and/or experience in a technical support role is preferred * Experience in purchasing manufacturing or technical products is a plus * Excellent telephone personality with proven ability to maintain customer relationships * ERP, Epicor P21 and B2B experience is preferred * Highly proficient level of computer skills including MS Word, Excel, and Outlook * Excellent communication, organizational and interpersonal skills * Capable of handling multiple high-pressure tasks * Ability to work in a fast-paced and self-directed environment * Some occasional travel may be required for customer visits and training purposes Benefits: * Medical/Dental/Vision/Disability effective first of the month after the hire date * PTO accrual begins upon hire * Referral bonuses * 100% employee-owned plus 401k with company match

Responsibilities

Provide technical support and sales assistance for fluid power, automation, and motion control products to customers. Manage the full order cycle from quotation and procurement to delivery while coordinating with outside sales and internal departments.