Hayley Dexis has an exciting opportunity available for a knowledgeable and experienced Inside Sales Representative to join our well-established and experienced Gloucester Branch. You will join us on a full time, permanent basis and in return, you will receive an attractive salary and have access to a range of benefits.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

As our Inside Sales Representative, you’ll be at the heart of our customer journey – responding to incoming enquiries by email, phone, WhatsApp, and VBL. You’ll be quoting customers, winning and processing orders, and making sure we buy competitively to maximise profit opportunities.
Managing your own order book will be key to delivering excellent customer service, while working as part of our driven and supportive sales team to achieve monthly targets. It’s a fast-paced role where you’ll thrive under pressure, using your sales skills to build relationships and deliver great results.
You’ll bring lots of energy and credibility that delights our customers to ensure our customers are with us for the long term.
Working Hours: 40 hours per week Monday to Friday.
No Saturday working is required.

Key responsibilities as our Inside Sales Representative:

• Responding to incoming sales enquiries (email / VBL / WhatsApp/ telephone)
• Quoting customers & winning orders
• Processing orders / ordering items in / buying competitively in order to maximise profit margin opportunity
• Managing your order book to ensure good customer service
• Working in a sales / profit driven team to help meet monthly targets
• Being flexible / open minded to the Branch / Customer needs
• Building good customer relationships to establish trust and confidence
• May need to be available for call out occasionally (once fully compliant with systems etc)