Inside Sales Representative at HBD Industries Inc

Springville, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

60000.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Technical Quoting, CRM Proficiency, ERP Proficiency, Customer Relationship Management, Technical Communication, Time Management, Microsoft Office Suite, Account Management, Competitive Crossover Analysis, Lead-time Validation, Territory Planning

Industry

Mechanical or Industrial Engineering

Description

Position Summary The Inside Sales Representative (ISR) is responsible for supporting and growing an assigned sales territory by serving as the primary point of contact for RFQs, complex quoting, competitive crossovers, and customer communication. This role works closely with Outside Sales, Regional Managers, Customer Service and Engineering to ensure accurate quotes, timely follow-up, and a strong customer experience. ISRs manage their territory’s quote funnel from initial inquiry through follow-up and are expected to build relationships with branch locations, OEMs, distributors, and key accounts. Success in this position will align to goals of the business leaders to achieve year over year sales growth within their territory of responsibility. Principle Duties and Responsibilities * Serve as the dedicated quoting and support contact for an assigned sales territory. * Build strong working relationships with branches, OEMs, distributors, and account stakeholders. * Understand customer applications, buying patterns, and pricing structures. * Manage ~70% of RFQs for assigned territory, including complex requests. * Prepare accurate and timely quotes, ensuring correct pricing, configuration, and lead-time validation. * Handle competitor crossovers and provide technical alternatives when appropriate. * Collaborate with Engineering and Operations on non-standard or custom product requests. * Own the quote lifecycle from inquiry, quote, follow-up and close. * Maintain organized tracking of open quotes and opportunities. * Execute consistent follow-up to improve quote win rates and support revenue growth. * Triage inbound requests, route non-quote items to Customer Service, and take ownership of RFQs. * Partner with Customer Service to ensure proper handoff between transactional and strategic tasks. * Work closely with Outside Sales and Regional Sales Managers on strategic accounts and growth opportunities. * Share customer trends, concerns, and opportunities with cross-functional partners. * Provide timely communication and a consistent customer experience. * Assist in territory planning discussions and customer strategy sessions. Experience and Education Required * Bachelor’s degree in business, marketing, or technical field OR equivalent experience. * 2+ years in an inside sales, sales support, or technical quoting environment. * Experience with industrial, mechanical, or engineered products preferred. Technical Skills Required * Strong proficiency in ERP and CRM systems. * Excellent written and verbal communication skills. * Strong attention to detail and accuracy in quoting. * Ability to interpret technical product information and apply it to customer needs. * Effective time management, organization, and follow-up skills. * Proficiency in Microsoft Office Suite. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA – December 2022 [https://www.hbdindustries.com/wp-content/uploads/22-1231-Notice-of-Collection-CPRA-wo-Signature.pdf] The Company HBD Industries, Inc. is a diversified industrial manufacturing company that operates a portfolio of engineered product businesses across multiple platforms including Precision Components, Industrial Rubber and Power Transmission Products.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Inside Sales Representative manages the quote lifecycle and serves as the primary contact for RFQs and customer communication within an assigned territory. They collaborate with Outside Sales, Engineering, and Operations to ensure accurate pricing and support year-over-year sales growth.