REQUIRED QUALIFICATIONS

• Experience: Minimum 2+ years of inside sales or customer service experience, preferably in building materials, home improvement, or related industries
• Communication Skills: Excellent verbal and written communication abilities with strong phone presence
• CRM Proficiency: Experience with CRM systems and lead management processes
• Technology: Proficient in Microsoft Office Suite, email, and web-based applications
• Organization: Strong attention to detail and ability to manage multiple leads simultaneously
• Results-Driven: Proven track record of meeting sales goals and deadlines

PREFERRED QUALIFICATIONS

• Experience in construction, building materials, or outdoor structures industry
• Knowledge of sales methodologies and lead nurturing best practices
• Familiarity with digital marketing lead sources
• Previous experience with follow-up campaigns and sales sequences

ABOUT THE ROLE

Horizon Storage is seeking an experienced Inside Sales Representative to join our growing team. This role focuses on converting inbound leads into sales of our backyard storage shed solutions while building lasting customer relationships. As we expand, this position will also include prospecting opportunities to drive new business growth.

KEY RESPONSIBILITIES

• Lead Management: Respond promptly to and qualify inbound leads from website inquiries, referrals, and marketing campaigns
• Sales Process: Guide prospects through the entire sales cycle from initial contact to contract completion
• CRM Management: Maintain accurate and up-to-date customer records, lead tracking, and sales activities in company CRM system
• Follow-Up Excellence: Execute systematic follow-up sequences with warm and cold leads to maximize conversion opportunities
• Product Expertise: Develop comprehensive knowledge of storage shed products, features, pricing, and installation processes
• Customer Service: Provide exceptional customer service throughout the sales process and coordinate with delivery/installation teams
• Future Prospecting: Participate in outbound prospecting activities as business expansion plans develop
• Sales Targets: Meet and exceed monthly sales goals and activity metrics