Inside Sales Representative at IDEC Corporation

East Dundee, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Sales Support, Account Management, B2B Sales, Salesforce, Customer Communication, Relationship Building, Time Management, Attention to Detail, Team-Oriented, Self-Motivated, Results-Driven, Microsoft Office Suite, Technical Background, Lead Generation, Opportunity Identification

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description The Inside Sales Representative’s primary responsibility is to support the outside sales team by managing day-to-day sales activities, qualifying and developing opportunities, and ensuring timely and accurate follow-up with customers and distributors. This role also manages a portfolio of smaller and developing customer accounts, drives pipeline growth, and collaborates closely with marketing, product management, and field sales to support revenue growth and deliver a seamless customer experience. Key duties include: Support the outside sales team by qualifying leads, developing opportunities, preparing and following up on quotes, and providing ongoing account and sales support. Identify and qualify potential customers through outbound calls, emails, and other lead-generation activities Serve as a primary point of contact for customers and distributors on pricing, quotations, and order-related inquiries in support of outside sales efforts Own and manage a portfolio of smaller and developing customer accounts, including relationship management, opportunity identification, and closing sales Coordinate closely with outside sales representatives to share account insights, schedule meetings, transition growing accounts, and ensure clear ownership and coverage Respond to inbound inquiries, follow up on marketing-generated leads, training events and trade shows Conduct research to understand customer needs, applications, pain points, and purchasing behavior Prepare, deliver, and follow up on quotes, sample requests, and product information for both assigned accounts and outside sales support Manage sales opportunities through the pipeline—from qualification through closing using Salesforce CRM Maintain accurate, timely, and complete customer, opportunity, and activity records in Salesforce to ensure pipeline visibility and forecast accuracy Collaborate with marketing and product teams to align sales activities with campaigns, promotions, and product initiatives Participate in ongoing training to strengthen product knowledge, sales skills, and understanding of IDEC solutions Escalate complex technical questions, negotiations, or strategic opportunities to the Inside Sales Manager or outside sales team as appropriate Consistently meet or exceed assigned sales targets, account growth goals, and activity metrics Requirements 2+ years of inside sales, sales support, or account management experience in a B2B sales environment Hands-on experience using Salesforce as a CRM to manage accounts, opportunities, and sales activities Strong customer communication and relationship-building skills Proven ability to manage multiple accounts and priorities simultaneously Highly organized with strong follow-up, time-management, and attention-to-detail skills Team-oriented, self-motivated, and results-driven mindset Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) Previous inside sales experience within industrial distribution and technical B2B sales organizations Technical background or exposure to electronic components, industrial automation, controls, or related products Ability to understand and discuss technical product features, datasheets, and basic specifications Experience directly supporting outside or field sales teams

Responsibilities

The Inside Sales Representative supports the outside sales team by managing sales activities and developing customer opportunities. They also handle a portfolio of smaller accounts and collaborate with various teams to drive revenue growth.