Inside Sales Representative II at Avnet

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Customer Service, Account Management, Technical Sales, SAP, ERP, Microsoft Excel, QuoteFX, SupplierWin, PowerPoint, WebEx, Order Management, Pricing, Market Analysis, Relationship Management, Lead Generation

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics. Principal Responsibilities: Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology. Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities. Promptly and accurately responds to prospective or existing customer information requests. Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment. Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates). Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers. Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions. Coordinates existing customer requirements for inventories, delivery lead time and unit prices. Other duties as assigned. Job Level Specifications: Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job. Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or customers/teams may be required to perform role. May frequently respond to requests from others, internally or externally. Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction. Work Experience: Typically requires a minimum of two years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Possesses thorough knowledge of solutions or assigned products in a specific brand. Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts. Maybe required to occasionally travel to customer sites or attend training including some overnight travel. Intermediate knowledge of systems such as SAP, ERP, order management. Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data. Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle. We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster. Avnet companies: Avnet Abacus Avnet Embedded Solutions Avnet Integrated Solutions Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark Softweb Solutions Tria Witekio

Responsibilities

Manage and grow a customer account base by selling technology products and solutions through various multimedia communication channels. Coordinate with internal teams and suppliers to ensure accurate pricing, order fulfillment, and a positive customer experience.