Inside Sales Representative - Inbound at WM

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

21.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consultative Selling, Revenue Generation, Lead Closing, Customer Satisfaction, Pre-sales Activities, Needs Assessment, Negotiation, Sales Process Adherence, Objection Handling, Sales Agreement Finalization, Post-sale Administration

Industry

Environmental Services

Description

This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit. I. Job Summary The Inside Sales Representative (ISR) is responsible for generating revenue using a consultative selling approach in the sale of WM services to small/medium business segment customers. The ISR receives and closes warm customer leads from different sources. A successful ISR consistently meets or exceeds weekly and monthly sales activity goals as well as establishes and maintains a high level of customer satisfaction in all sales transactions. II. Essential Duties and Responsibilities Receives and acts upon sales opportunities received from inbound calls and internal lead sources and/or eBusiness (online sales streams); Expands on sales of products and services with existing customers. Conducts pre-sales activities to gain understanding of customer’s needs and prepares for the sales call. This includes gathering appropriate marketing material and pricing plans, identifying customer needs and interests to determine the best sales strategy and identifying potential objections with plans to address during the sales call. Negotiates and closes sales by effectively communicating alternatives and positions to reach mutually beneficial sales agreements. Understands and adheres to established and approved WM sales processes. Presents WM products and services using a consultative approach that clearly shows how the solutions would meet customer needs and provide benefits; leverages supporting evidence and clearly connects WM solutions to customers’ business needs. Adjusts sales technique depending on the nature of the prospect or customer. Presents compelling arguments to support recommended sales solutions. Overcomes objections during sales negotiations by emphasizing the value of WM offerings that benefit the customer. Facilitates agreement to a sales solution that will meet the major needs of both parties. Finalizes sales agreements with specific actions outlined and commitments for next steps. Conducts post-sale administrative work to ensure product/service implementation is successful. III. Qualifications A. Required Qualifications High School Diploma or GED (accredited) B. Preferred Qualifications ----------------------------------------------- No experience None required IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a remote environment. The expected pay range for this position across the U.S. is $21 + commission. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Responsibilities

The Inside Sales Representative is responsible for generating revenue by using a consultative selling approach to sell WM services to small/medium business customers, primarily by receiving and closing warm customer leads. This involves conducting pre-sales activities to understand customer needs, negotiating and closing sales, and ensuring high customer satisfaction throughout the transaction.