COMPANY OVERVIEW

Northstar Fluid Power is a leader in the hydraulic services industry, established in 2017. We are committed to delivering exceptional component sales, repair services, system design and installation, as well as onsite diagnosis and troubleshooting to our clients both locally and internationally.

SUMMARY

We are seeking an Inside Sales Representative to join our dynamic team in Leduc. In this role, you will play a crucial part in driving our sales efforts and contributing to our mission of providing top-notch hydraulic solutions. Your expertise will help us expand our reach and enhance customer satisfaction.

QUALIFICATIONS AND EXPERIENCE

• Ideally 2+ years experience within the hydraulics or similar technical industry
• Integrity, vision, professionalism, and passion are key components of this position
• Ability to follow, with detail, written and verbal instructions
• Strong attendance track record with the ability to get along well with others
• Proficient written and oral communication skills (ability to read and write legibly)
• Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
• Knowledge of distribution sales principles, methods, practices, and techniques are an asset
• Proven ability to build and maintain lasting relationships with customers
• Exceptional verbal, written and listening communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Able to perform basic calculations and mathematical figures
• Ability to work independently as well as in a team environment
• Must be computer literate with knowledge of all standard Microsoft Office programs

• Respond to internal and external enquires via phone, e-mail or in person
• Ensure customer service excellence
• Great professional customer service skills, including verbal, written
• Understand our product lines and be willing to learn how to promote them
• Understand the importance of good follow-up and response time to our customers
• Procurement of products for orders