ABOUT US

At Pacwill, air quality is our focus. Every day, throughout Canada, government agencies, researchers and industry rely on our instrumentation for critical air quality measurements. For 30 years, our team has been providing quality air and process gas measurement equipment - and backing it with our dedicated service and support.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Work-from-home day

Join our company of professionals and support staff in the role of Inside Sales Representative. This full-time position is based out of our Stoney Creek office, servicing our customers from BC to Ontario.

QUALIFICATIONS:

• College diploma or equivalent in related field, 2 years technical inside sales preferred.
• Must be able to grasp technical concepts.
• Proficiency using Microsoft Outlook, Excel and Teams.
• Solutions based thinking with a mind for creative problem solving.
• Exceptional organizational skills and keen attention to detail, capable of managing multiple sales opportunities concurrently.
• Strong verbal and written communication skills.
• Proactive and customer-focused, anticipating needs and resolving issues promptly while adhering to company guidelines.
• Patient and adaptable, able to work effectively with various personalities.
• Willingness to learn and dedicated to delivering sales success.
• Exposure to industrial air monitoring equipment is a strong asset.

• Respond promptly & professionally to inquiries via phone, email, database, or Teams.
• Preparing price quotations, proposals, and bids.
• Provide technical guidance & sales support with product specifications, options, and accessories.
• Proactively follow up with sales team to move leads, quotes, and projects toward closure.
• Maintenance and organization of customers reports.
• Maintain & update database to track sales prospects and prevent missed sales opportunities.
• Collaborate with Service, Operations, and Logistics to support sales activities.
• Foster strong, long-term relationships with manufactures and the sales team to promote engagement and drive sales.
• Attending the occasional conference or trade show.