Inside Sales Representative at PROSOURCE LLC

Greenville, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Organizational Skills, Time Management, Multitasking, Sales, Upselling, Product Knowledge, Technical Expertise, Relationship Building, Microsoft Office, Order Processing, Inventory Management, Account Management

Industry

Staffing and Recruiting

Description

Description Job Title: Inside Sales Representative Reports to: Branch Manager FLSA Status: Non-Exempt Job Summary: Supervisory Responsibilities: None Duties/Responsibilities: Serve as the first point of contact for customers—responding to inquiries, handling incoming calls, and processing orders. Generate sales by identifying customer needs, upselling relevant products, and offering tailored solutions. Prepare and follow up on quotations, ensuring accurate pricing and timely responses. Source and purchase materials not in stock to meet customer requirements. Maintain product knowledge and stay updated on new products and industry trends. Open new accounts and manage the full sales process, including closing orders. Provide technical product expertise and guidance to customers. Foster and maintain strong customer relationships to ensure satisfaction and loyalty. Provide counter sales, process returns, and assist with shipping, receiving, and inventory stocking. Collaborate with internal teams to ensure customer expectations are met. Perform other related duties as assigned. Requirements Required Skills/Abilities: Outstanding customer service and communication skills (both verbal and written). Strong interpersonal skills with the ability to build rapport quickly and effectively. Detail-oriented with excellent organizational and time management skills. Ability to multitask in a fast-paced environment. Self-starter who works well independently and as part of a team. Technically savvy with solid proficiency in Microsoft Office (Word, Excel, Outlook). Sales-oriented mindset with a track record of building and maintaining relationships. Education and Experience: High school diploma (Grade 12) required; post-secondary education in electrical or technical fields is an asset. Minimum of 2 years of experience in counter sales, inside sales, or related customer service roles. Background in electrical products (lighting, wiring, controls) and/or plumbing products is highly desirable. Experience working with contractors, institutional purchasers, or industrial clients is an asset. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Responsibilities

The Inside Sales Representative acts as the primary customer contact, handling inquiries, processing orders, and generating sales through identifying needs and upselling relevant products. Key duties also involve preparing quotations, sourcing materials, maintaining product knowledge, and managing the full sales cycle including closing orders.