COMPANY OVERVIEW

ShipWise Logistics Inc. is a leading Canadian logistics solutions provider dedicated to delivering tailored transportation and supply chain solutions. With a strong presence across Canada and the United States, we excel in managing complex logistics operations while ensuring exceptional customer service.

SUMMARY

As an Inside Sales Representative at ShipWise Logistics Inc., you will play a pivotal role in driving sales growth and developing strong relationships with our clients. This position is crucial for enhancing our customer experience and supporting our mission of delivering logistics excellence.

REQUIREMENTS

• Proven experience in sales or business development, preferably in the logistics or transportation sector.
• Strong communication skills with the ability to build rapport with clients.
• Experience using Salesforce or similar CRM software is an asset.
• Ability to negotiate effectively while maintaining positive client relationships.
• Bilingualism (English/French) is considered an asset but not mandatory.
• Excellent customer service skills with a focus on client satisfaction.
  If you’re ready to take your sales career to the next level and make a significant impact in the logistics industry, we invite you to apply today at ShipWise Logistics Inc. Join us in delivering excellence!
  Job Type: Full-time
  Pay: $40,000.00-$65,000.00 per year

Benefits:

• Profit sharing

Language:

• French (required)

Work Location: In person
Expected start date: 2025-09-0

• Develop and maintain relationships with new and existing clients to drive sales growth.
• Communicate effectively with customers to understand their logistics needs and provide tailored solutions.
• Utilize CRM to track leads, manage customer interactions, and report on sales activities.
• Negotiate contracts and pricing with clients to ensure competitive offerings.
• Collaborate with the operations team to ensure seamless service delivery from origin to destination.
• Conduct market research to identify new business opportunities and trends in the logistics industry.
• Provide day-to-day customer service support, including responding to inquiries, updating clients on shipment status, and managing expectations.
• Create and manage customer orders accurately and efficiently within the system.
• Communicate shipment updates proactively and resolve any customer issues in a timely and professional manner.
• Conduct customer satisfaction surveys and gather feedback to help improve service delivery.