Inside Sales Representative at TIBBETTS LUMBER CO LLC

Ocala, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Techniques, Product Knowledge, Communication Skills, Detail Orientation, Problem Solving, Estimating, Order Processing, Safety Procedures, Inventory Control, Product Selection, Pricing, Refunds, Quotations, Researching, Soliciting

Industry

Wholesale Building Materials

Description

Description Tibbetts Lumber Co. LLC, a Growing Lumber and Building materials company, is seeking an experienced Inside Sales Representative. Inside Sales Representatives process orders and provide excellent customer service to our call-in and walk-in customers. Essential Duties and Responsibilities: Provides customer service to walk-in and contractor customers, or via telephone or email, including assisting customer inquiries with product selection, pricing, availability, refunds/exchanges; generates sales quotations requiring a working knowledge of company products, procedures and practices Actively engages in selling company products/services and related items Provides material take offs, estimates and pricing of large complex packages Enters the orders in the computer system Schedules the production and delivery of orders with store operations Uses customer calls as opportunities to provide information about the features and benefits of company products leading to developing and closing new accounts. Actively engages in researching, identifying and soliciting new customers for company products Plans and paces own work efficiency in order to meet daily, weekly, project or team related productivity goals Trouble shoots order processing issues in order to ensure customer satisfaction and optimize sales opportunities May participate in coordinating and conducting customer workshops May assist with store housekeeping, signage, stocking, inventory control and other related activities. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures Provide superior customer service to internal and external customers at all times All other duties as assigned Experience Required: Two (2) to four (4) years of retail experience in the hardware/lumber industry preferred Knowledge, Skills & Abilities: Knowledge of company products and competitors’ products Knowledge of company product pricing, discount and estimating formulas and guidelines Strong verbal and written communication skills Demonstrates strong detail orientation skills Strong customer service skills Knowledge of sales techniques, concepts and the ability to influence and persuade Three years of sales experience preferred Benefits: Tibbetts Lumber offers an excellent benefits package to our employees including: Competitive wages Medical insurance Dental insurance Life insurance Short & Long Term Disability 401(k) plan Vacation, Sick & Holiday pay Health Savings Account Legal Disclosures: Tibbetts Lumber Co. LLC complies with all federal, state and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

Responsibilities

The Inside Sales Representative provides customer service to walk-in and contractor customers, assisting with inquiries and generating sales quotations. They actively engage in selling company products and services while troubleshooting order processing issues to ensure customer satisfaction.