As an Inside Sales Representative, you will play a key role in driving sales and ensuring compliance with our client’s agreements. You will engage with clients through structured multi-channel outreach (calls, emails, social media), handling high volumes of interactions daily (80+). Your focus will be on generating qualified leads, reconciling orders, and identifying upsell opportunities while maintaining exceptional customer service standards.

REQUIRED SKILLS:

• 1+ years of sales experience.
• English and German C1 level
• Strong interpersonal skills and a positive attitude toward clients and coworkers.
• Willingness to learn about our client’s products for sales purposes.
• Experience with sales quotas and activity targets (preferred).
• Ability to work under pressure and adapt to business needs.
• Excellent client service and communication skills.
• Adherence to Information Security policies and processes.

PREFERRED SKILLS:

• Relevant experience in technology and technology sales.
• Metrics-based sales experience with a focus on performance and quota attainment.
• Strong problem-solving and critical-thinking skills with agility to ramp up quickly.
• Proactive communication with clients to improve solution usage.
• Experience working with SMB-level customers and IT environments (preferred).
• Bachelor’s degree (preferred).

• Execute outreach to predefined clients and prospects, producing qualified leads and opportunities.
• Collaborate with customers and partners to ensure compliance with agreement terms, including zero usage orders.
• Review and understand customer licensing positions, original commitments, and reserved licenses.
• Research customer industries, company sizes, and trends to identify upsell and cross-sell opportunities.
• Discuss added-value products and offerings, such as technical evaluations and trials.
• Accurately submit orders into designated tools and forecast them effectively.