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Inside Sales Specialist at Enfrasys Consulting Sdn Bhd
Petaling Jaya, Selangor, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Strategy, Lead Generation, Customer Interaction, In Person Interactions, Handling Inquiries, Quote Preparation, Proposal Sending, Order Accuracy, Sales Process Management, CRM Database Management, Sales Target Achievement, Sales Team Meetings, Escalation Management, Microsoft Office Proficiency, Sales Software Proficiency, Cloud Technologies Knowledge

Industry

IT Services and IT Consulting

Description
Essential Duties and Responsibilities: Set goals and develop strategies for specific accounts such as Commercial, Manufacturing, GLCs, Public Sector and Education Sector. Research prospects and generate leads. Confidently with potential and existing customers through phone, email, and in person interactions. Handling customer questions, inquiries and complaints. Prepare and send quotes with proposals and ensure order accuracy. Managing the sales process through specific software programs. Build and maintain a CRM database. Meet daily, weekly and monthly sales targets, actively participating in sales team meetings and managing escalation issues with the support/technical team. Education and/or Work Experience Requirements: Degree/Diploma holder with a continuous learning mindset. Minimum three (3) years of sales experience. Excellent customer service and sales skills. Strong verbal and written communication abilities. Proficient in Microsoft Office, CRM and sales software programs. Knowledgeable in Microsoft and hybrid cloud technologies, active in networking and adaptable to meet customer deadlines.
Responsibilities
The specialist will be responsible for setting account goals, generating leads, and managing customer interactions via phone, email, and in person, while also preparing quotes and ensuring order accuracy.