These are your tasks:

• You are the first point of contact for existing and new customers as well as our sales partners, and you provide them with reliable and service-oriented support. 
• You create and manage quotes and orders. You work quickly, accurately, and with a customer-focused approach, while also clarifying basic technical questions. 
• You coordinate internal processes related to order processing and fulfillment. 
• You will work closely with sales, partner management, marketing and technology to offer our customers the best solution. 
• You document and maintain relevant information in the CRM system. 
• You will take on administrative tasks in day-to-day business and support evaluations and reports.

You bring the following:

• You have experience in inside sales, ideally in the IT or technology sector. 
• You have technical understanding and enjoy delving into complex topics. 
• You work in a structured, precise and independent manner – even when things get hectic. 
• You communicate confidently and convincingly with customers and the team at all levels. 
• Excellent German skills at a native speaker level 
• Proficient use of MS Office, ideally complemented by CRM knowledge (e.g., MS Dynamics) and experience in creating offers