Inside Sales Specialist - Manufacturing & Technical at Ralliant

Plainville, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Problem Solving, Data Analysis, Organizational Skills, Time Management, Technical Understanding, Interpersonal Skills, Influencing Skills, MS Office, CRM, ERP, Salesforce, Reporting Tools, Sales Techniques

Industry

Electrical Equipment Manufacturing

Description

Respond to day-to-day inquiries (standard product quoting, order status & tracking). Monitor shared inbox and route complex questions to account owners. Enter and update customer information in the company database (SFDC). Process order changes and expedited orders following standard procedures. Expedite sales orders and inquiries under direction. Refer questions regarding order terms or engineering to appropriate associates. Handle complex or technical quote requests. Collaborate with production, engineering, and product managers for pricing. Review new leads from webforms, trade shows, and other sources. Identify and support new business opportunities and accounts in designated territory. Conduct outbound prospecting and relationship-building activities. Participate in outbound prospecting calls to support PD/Strat initiatives. Check SFDC for duplicate requests and verify if the customer is an existing account. Use routing guides to assign qualified leads to account owners. Assist field sales with large account maintenance and growth. Monitor customer performance and identify opportunities to increase revenue. Recommend special order pricing and profit margin determinations. Participate in sales promotion, distribution, and pricing programs. BA/BS in a related field with 0-2 years of experience in sales or customer service OR Associate degree with 5 years of experience in sales or customer service Strong written and verbal communication skills Effective problem-solving and data analysis abilities Organizational and time management skills in a fast-paced environment Ability to understand and communicate basic technical features Strong interpersonal and influencing skills Intermediate to advanced proficiency in MS Office, CRM, ERP, and reporting tools (Outlook, Excel, Word, JDE, Salesforce.com, Business Objects) Familiarity with professional sales techniques (value selling, project selling, overcoming objections)

Responsibilities

The Inside Sales Specialist will respond to inquiries related to product quoting, order status, and tracking while monitoring a shared inbox. They will also collaborate with various departments to handle complex quote requests and identify new business opportunities.