We’re hiring an Inside Sales Supervisor to oversee the daily operations of our inside sales team. You’ll lead the Inside Sales team, ensuring accuracy in documentation, responsiveness to customers, and strong alignment with sales objectives. With visibility across all product lines, you’ll help drive revenue growth by improving efficiency, ensuring process discipline, and spotting upsell and cross-sell opportunities.

• Lead the team. Supervise inside sales staff, facilitate regular team meetings, and coordinate workload distribution
• Improve quality. Ensure accuracy, completeness, and compliance of all inquiry and quote processes.
• Drive performance. Monitor quote-to-order conversion rates, call activity, and lead progression, ensuring accountability to targets.
• Support improvement. Use data analytics to identify trends, streamline processes, and raise team performance.
• Engage Key Stakeholders. Handle urgent or complex customer and supplier interactions requiring supervisory input.