Inside Service Sales Associate at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC

, Cavite, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Sales Support, Purchase Order Processing, Credit Claim Processing, Lead Qualification, Case Triage, Customer Inquiry Response, Interpersonal Skills, Team Player, Attention to Detail, Communication, Organization

Industry

Automation Machinery Manufacturing

Description

Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? The Role: Sales Support Associate We are looking for an experienced Sales Support Associate to help us unlock further commercial value for our business. What will you do? Administrative Support to Inside Service Sales Representatives Complete pre-booking requirements upon receipt of purchase orders from ISSR’s such as: (a) registration of assets in the account, if applicable (b) update CPQ quote, as needed then submit for approval (c) update BFO opportunity header and lines (d) assist in customer bill to account creation Raise International Credit Claim (ICC) for sales-related cases such as customer request and incorrect PO hand-over details Opportunity Notification (ON) Queue Management System qualification and validation of leads routed to the FSR ON Queue Assist in Qualifying and Triage of Case In charge of responding to customer inquiry related to price and availability, ETA and other post sales inquiries, billing documents, uploading documents in Partner’s portal etc. Who would be successful? Candidate must possess a Bachelor's Degree in any course Must be fluent in English, both verbal and written Personal / Team skills Keen to learn and develop Team player, willing to give additional input as and when required to meet deadlines Good interpersonal skills Able to develop effective working relationship with sales teams and internal/external supply network Flexible in the face of conflicting priorities Communication & organizational skills Attention to detail What’s in it for me? Global family leave Comprehensive medical coverage for employee and dependents Blue sky Friday Worldwide Employee Stock Ownership On-site gym …and more!

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Responsibilities

The role involves providing administrative support to Inside Service Sales Representatives, including processing purchase orders, updating sales records, and managing credit claims. Additionally, the associate will manage the Opportunity Notification queue and respond to various customer post-sales inquiries regarding pricing, availability, and billing documents.