Inside SW Tech Advisor with French(CA) language at HP Law
Tlaquepaque, jalisco, Mexico -
Full Time


Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Evaluation, Analytical Skills, Organizational Skills, Problem-Solving, Troubleshooting, Team Collaboration, Customer Experience, Software Solutions, Bilingual Communication, Continuous Learning, Self-Motivation, Technical Competence, Sales Support, Regulatory Knowledge, Opportunity Qualification, Industry Knowledge

Industry

IT Services and IT Consulting

Description
Assist our End-User sales and Channel teams in navigating Software solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE). Assess technical requirements for potential opportunities from internal or external requestors Technically evaluate opportunities provided from the Software sales teams. Qualify any opportunity, assessing whether its is a viable qualified opportunity for the SW Technologists Provide support on the status of technical and environmental regulations. Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE). Ensure a competitive and appropriate level of technical and professional competence. Advanced proficiency in spoken and written French and English. Proficiency in another language is advantageous. Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science. Advanced experience and knowledge of industry software solutions. Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities. Self-motivated with the ability to operate with minimal tactical direction. Demonstrated motivation to seek knowledge and continuous learning. Typically, minimum 5 years of relevant work experience.

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Responsibilities
Assist End-User sales and Channel teams with software solutions and services. Collaborate with technical resources and maintain a high level of service quality.
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