Company: Pumps and Controls
About Us
Pumps and Controls, is a wholesale water treatment equipment supplier based in Arlington, Texas. Starting out in June, 1986, today–nearly 30+ years later–our company has over 2 million dollars in inventory, we stock so you don’t have to. Pumps and Controls for Your Water Treatment Needs Our customers appreciate our commitment to customer service. We treat each customer’s order as though it were our own. You deserve to be treated with respect, and services these days seems to be a dying art. At Pumps and Controls, we offer you the service you would expect from a professional equipment supplier. We have some of the top knowledgeable staff and products in the industry. Expect the Best from Pumps and Controls Fast lead times and 97% same day shipments. We won’t waste your time. Knowledgeable sales consultants who truly understand your industry and can help with your orders, your questions and your concerns. Our full line of products are available to qualifying distributors at wholesale pricing. We are dedicated to customer service. No matter what, you come first.
Visit our Website: www.pumpstx.com
Summary
Pumps & Controls is seeking a dynamic and experienced Inside Sales Manager to oversee and support the inside sales team while driving customer engagement and revenue growth. This role combines team leadership with hands-on sales responsibilities, making it ideal for a results-driven professional with a strong background in industrial sales and team management.

Key Responsibilities

• Lead, mentor, and manage the inside sales team to achieve individual and team sales targets.
• Serve as the primary escalation point for customer inquiries and complex sales issues.
• Develop and implement sales strategies to improve customer acquisition and retention.
• Monitor team performance, provide coaching, and conduct regular performance reviews.
• Collaborate with cross-functional teams including engineering, operations, and field sales to ensure seamless customer service.
• Oversee the preparation of quotes, proposals, and order processing.
• Maintain and optimize CRM usage across the team to ensure accurate sales tracking and reporting.
• Identify training needs and facilitate ongoing development for the inside sales team.

Requirements

• Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in inside sales, with at least 2 years in a leadership or supervisory role.
• Experience in industrial, manufacturing, or technical product sales preferred.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in ERP (Profit 21, NetSuite, Dynamics), CRM (Salesforce), and Microsoft Office Suite.
• Ability to analyze sales data and make strategic decisions.
• Knowledge of industrial pumps and/or instruments is a plus.

pumpsandcontrols

• Lead, mentor, and manage the inside sales team to achieve individual and team sales targets.
• Serve as the primary escalation point for customer inquiries and complex sales issues.
• Develop and implement sales strategies to improve customer acquisition and retention.
• Monitor team performance, provide coaching, and conduct regular performance reviews.
• Collaborate with cross-functional teams including engineering, operations, and field sales to ensure seamless customer service.
• Oversee the preparation of quotes, proposals, and order processing.
• Maintain and optimize CRM usage across the team to ensure accurate sales tracking and reporting.
• Identify training needs and facilitate ongoing development for the inside sales team