Insight & Reporting Manager at Nationwide

Swindon, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Insight, Reporting, Customer Strategy, Data Analysis, Stakeholder Coordination, Performance Tracking

Industry

Financial Services

Description

This is an exciting opportunity to work within the Group Customer & Communications community. Working in the Customer Strategy team, you’ll be responsible for the direction, development and coordination of insights to help inform and shape our customer strategy. Our ambition within Customer Strategy is to ensure Nationwide is an organisation rooted in outstanding customer insight oriented around a compelling customer strategy delivering fairer and more rewarding propositions and driving deeper, more actionable awareness on customer performance. At the heart of this role are our customers, who are at the forefront of every decision we make. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. This is a 9-month secondment opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. [https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you] Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. [https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you] Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

Responsible for the direction, development, and coordination of insights to inform and shape the customer strategy. The role focuses on driving actionable awareness of customer performance to deliver fairer and more rewarding propositions.