Inspector (complaints) at Care Inspectorate
Dundee DD1 4NY, Alba / Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

02 May, 25

Salary

54975.0

Posted On

02 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

It, Children, Communication Skills

Industry

Hospital/Health Care

Description

JOIN US AND MAKE A DIFFERENCE – FOR YOU, FOR EVERYONE

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you. We are looking for talented people to join us in making a difference.

ABOUT YOU

You’ll have considerable experience in health or social work/ care as well as significant knowledge of current policy drivers and challenges within the sector. You will have a successful track record in working with people, assessing standards of care, managing conflict and promoting the rights of people who use care services.
We are particularly looking for candidates with rounded experience in the field of Children and Young People and Early Learning and Children’s care.
We are a national team so would welcome applications from candidates across mainland Scotland. As an Inspector you must be able to travel with occasional overnight stays as required.

ABOUT US

We are different because of our great benefits, our investment in learning and development, and above all, giving you the opportunity to help shape care in Scotland.

THE SKILLS YOU NEED

If you think this job is where you can make a real difference to people’s lives, there are a few things you need. Whilst it’s important to have the basics, we will support you in developing your skillset throughout your journey with us.
You’ll be confident about what good-quality care looks like and how to deliver it across children and adult services with a focus on complaints. You’ll be resilient and adaptable, able to work on your own initiative or as part of a team, manage competing priorities, build effective networks with partners, and have strong communication skills. Equally, you’ll be good at analysing information and evidence, and you’ll have excellent writing skills to produce reports that are clear, concise, and focused on outcomes.
We need you to have a relevant qualification (minimum SCQF Level 9) and be registered or eligible to register with a professional body like the Scottish Social Services Council (SSSC), Nursing and Midwifery Council (NMC) or General Teaching Council (GTC).
Please see further information at the bottom of this advert on recent updates to the registration process for the SSSC.
All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.

Responsibilities

Making a difference through working in the complaints teams to ensure people receive good care and resolving complaints across adult services. You’ll work with people experiencing care, care service providers, managers and staff and be confident in supporting and advising on improvement.

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