Req #28
Virtual•
San Antonio, TX, USA
Job Description
Posted Monday, August 11, 2025, 11:00 PM
Are you ready to link your passion with a purpose? At AirStrip, we build technology that enables clinicians to diagnose earlier than ever before, accelerate life-saving interventions, reduce the cost of care, and save lives.
We provide mobile-first clinical surveillance and alarm communication management technology that unlocks siloed data from patient monitors and transforms it into contextually rich information easily accessible on mobile devices and the Web. We’re seeking innovative thinkers who love doing meaningful work. If you’re looking to bring your skills and expertise to a growing technology company, it’s time for you to join us!
AirStrip is adding an Installation Engineer to our team. In this role, you complete initial installation, configuration, and testing of all products within the AirStrip portfolio and serve as one of AirStrip’s tier 2 technical support team members, regularly engaging with customers across the healthcare landscape. You’re a skilled technical support professional with impeccable attention to detail and follow through, along with the ability to builld rapport with your team members and customers.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Well-developed ability in problem solving and troubleshooting. Demonstrates critical thinking skills and ability to prioritize work.
• Strong time-management skills with the ability to transition task to task efficiently.
• Ability to function well in a team environment, including embracing cross-functional roles
• Strong conflict resolution skills and ability to drive consensus
• Proven history of self-motivation and ability to work independently
• Deep product knowledge (established or ability to learn). Ability to align customer goals with product capabilities while adhering to the established best practices for Airstrip products.
• Ability to engender trust and respect of other team members and customers as an effective escalation point for installation issues
• Excellent and precise written and oral communications.
• Strong attention to detail and accuracy
  The salary range for applicable US-based applicants to this position is below. The specific rate will depend on the successful candidate’s qualifications, prior experience as well as geographic location.
• 
  $63,000 - $78,000 base salary.
  We value each of our employee’s total wellness. From robust medical, dental, and vision insurance, to financial planning assistance, to physical and mental wellness discounts, and unlimited access to LinkedIn Learning, we understand that our company succeeds when our employees succeed as individuals.

Please refer the Job description for details