ABOUT MCS

MCS (Microgeneration Certification Scheme) is the UK’s national quality mark for small-scale renewable technology, such as solar panels and heat pumps. We’re here to set standards and provide protection, giving consumers confidence to invest in renewable technologies to heat and power their homes and small businesses. Working with industry, MCS defines, maintains, and improves quality, by setting standards for low-carbon energy technology products, installers, and their installations.
Now is an exciting time to join MCS; especially as we plan to launch the redevelopment of the Scheme, which will have a greater focus on consumer protections, quality workmanship, and dispute resolution. 2024 was a record-breaking year for the small-scale renewables industry in terms of installation volumes and we look forward to continuing our vital role in driving forward the UK’s progress towards Net Zero.

WHAT WE’RE LOOKING FOR IN YOU:

We’re looking for someone who’s excited about making a difference in renewable energy and has practical experience in one or more of our renewable technologies. You might be a former installer, technical surveyor, or snagging inspector — perhaps you’ve worked for a renewable energy company, a housing developer, or delivered retrofit work under schemes like ECO4. If you’ve been hands-on with installations — whether fitting heat pumps, solar PV systems, or checking over completed work — we want to hear from you.
Specifically, we’re looking for someone who:
Loves solving problems – You enjoy digging into the detail, spotting what’s gone wrong, and figuring out how to fix it.
Has hands-on experience with one or more of our renewable technologies – You might have installed, designed, or worked with heat pumps or solar pv – and now you’re passionate about raising standards in the small scale renewable sector.
Is confident talking tech, but can keep it simple – Whether you’re chatting to an installer or explaining things to a homeowner, you know how to tailor your message and be on brand.
Doesn’t mind being out and about – This role is home-based but will see you travelling across your region and sometimes further afield, staying away from home too - to carry out site visits (a love of service stations and good snacks helps!).
Wants to be involved in the organisation - We want you to treat the office as your home – popping in unannounced if you’re in the area, or making time to visit if you’re not, is definitely encouraged.
Has an eye for detail – You notice the little things others might miss, and you’re not afraid to speak up when something doesn’t look right.
Is curious and eager to learn – You don’t need to have done assessments before – we’ll give you training. What’s more important is that you have in depth knowledge of at least one renewable technology, you’re keen to build your knowledge and you are passionate about getting the best outcomes for consumers and helping installers to provide the best customer experience
Is friendly and fair – You’ll be representing MCS on site, so you’ll need to be professional but approachable. We’re here to support and raise standards, not catch people out.
Believes in renewable energy and doing things right – If you’re passionate about quality, consumer protection, and doing your bit for Net Zero, you’ll fit right in.
If this sounds like you, we’d love to meet you!

KNOWLEDGE

Robust knowledge of MCS, it’s Standards and Scheme requirements (E)
Experience in a ‘hands-on’ installation/ technical capacity and excellent working knowledge, of at least one renewable technology that is certified under the MCS Scheme (E)
Demonstrable experience in the small-scale renewable technology sector (E)
Hold an MCS approved, in-date qualification or personnel certification in at least one renewable technology that is certified under the MCS Scheme (D)(https://mcscertified.com/skills-and-competency/find-a-training-course/
Strong understanding of Building Regulations requirements and other relevant industry standards (E)
Good general knowledge of domestic electrical installations and heating systems (E)
Knowledge of common faults relating to at least one renewable technology that is certified under the MCS Scheme (D)
Evidence of your continual professional development, including establishing a detailed and practical understanding of a complex or technical subject area (D)
Auditing / inspection / assessment experience (D)
Experience of investigating high level and complex complaints (D)
Minimum of 5 GCSEs, A-C (9 to 5) grade including Maths and English (E)
Demonstrates a thorough understanding of relevant health and safety legislation, standards, and best practices, particularly as they relate to technical inspections, site visits, and installation assessments. (E)

SKILLS

Excellent technical report writing skills (D)
Exceptional attention to detail (E)
Ability to evidence a technical mindset (E)
Personal administrative and organisational skills including basic use of Microsoft Word, Excel, Teams and Dynamics (E)
Demonstrate the ability to deal with consumers in their own home including those in vulnerable circumstances (E)
Ensures compliance with all applicable health and safety protocols during assessments, including the use of appropriate PPE, risk assessments, and safe working procedures. (E)
Ability to undertake installation inspections against established standards, make objective assessments, and understand complex technical issues. (D)
Ability to accurately record assessment activity in writing, using clear technical language to produce inspection reports and technical files. (D)

As an Installation Quality Specialist,you’ll play a vital part in protecting consumers, supporting installers, and ensuring that renewable energy systems meet the high standards we’re known for. You’ll be out and about, visiting real consumers and their installations across the country — from solar panels on rooftops to heat pumps in back gardens — making sure things are done right, and supporting our mission to build trust in low-carbon technology.
Here’s a taste of what you’ll be doing:
Undertake inspections of small scale renewable technology installations in support of our proactive scheme surveillance programme.
Encourage knowledge sharing and promote continuous learning within the team, fostering a collaborative and supportive working environment.
Participate in peer review activities and provide developmental feedback to help improve individual and team performance.
Visiting renewable energy installations (mostly solar PV, heat pumps and battery storage) to check how they’ve been designed and installed
Providing feedback and support to certified installers, helping them meet our standards and deliver quality workmanship
Being a friendly and knowledgeable presence for homeowners — answering their questions and helping them understand the technologies in their homes
Identifying potential issues in system design or installation and helping installers to resolve them fairly and constructively
Contributing to the continuous improvement of our standards and guidance by sharing insights from the field
Supporting colleagues across MCS by feeding into technical queries, training sessions, and customer experience activities
Occasionally getting involved in workshops, webinars, or events to help spread the word about what good looks like in renewable installations and to promote the benefits of MCS to current MCS certified installers or those considering applying.
You’ll be trusted to use your technical knowledge, your people skills, and your passion for doing the right thing to make a real difference in a fast-growing and vital industry.