POSITION OVERVIEW

UHS Contracting is seeking a detail-oriented and customer-focused Installation Scheduler to coordinate and manage Lowe’s installation appointments for doors, windows, and related home improvement projects. This role plays a critical part in ensuring seamless communication between customers, installers, and store associates, while maintaining a high level of service and efficiency.

QUALIFICATIONS

• Previous scheduling or coordination experience preferred, ideally in a home improvement or retail environment.
• Knowledge of doors, windows, and related installation processes is highly desirable.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with scheduling software and Microsoft Office Suite.
• Ability to work collaboratively in a fast-paced environment.

• Schedule and confirm installation appointments for doors, windows, and related products.
• Coordinate with customers, installers, and Lowe’s associates to ensure accurate timelines and expectations.
• Review project requirements and verify product availability prior to scheduling.
• Maintain organized records of installation schedules, updates, and changes.
• Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and ensuring customer satisfaction.
• Communicate effectively with installation teams to confirm readiness and resolve potential conflicts.
• Support operational efficiency by proactively monitoring project timelines and adjusting schedules as needed.