ABOUT US:

Since 1978, Groupe Atlanta has been a trusted provider of high-quality windows and doors across Greater Montreal. Known for our commitment to excellence, innovative products, and top-tier customer care, we’re proud to be a family-owned company that values teamwork and continuous growth. Our expanding product line and forward-thinking approach help us stand out in the market through advanced technology and skilled professionals.
We’re currently seeking a Installation & Service Administrator to support our service and installation operations. If you’re detail-oriented, organized, and customer-focused, this role might be a great fit for you!

SKILLS & COMPETENCIES:

• Strong communication skills in both French and English (spoken and written)
• High attention to detail and accuracy
• Proven ability to manage multiple priorities and work collaboratively
• Well-organized and capable of working under pressure
• Self-motivated, adaptable, and positive mindset
• Discretion and sound judgment in handling sensitive information

QUALIFICATIONS:

• 3–5 years of experience in customer service or a similar administrative role
• College diploma (DEC) or AEC in administration or related field
• Comfortable using Windows and Microsoft Office Suite (Word, Excel, Outlook)
  Note: Responsibilities and tasks may evolve over time based on company needs.

QUALIFICATIONS :

• Expérience de 3 à 5 ans dans un rôle similaire ou dans le service à la clientèle
• Diplôme d’études collégiales (DEC) ou AEC en administration ou domaine connexe
• Maîtrise de Windows et de la suite Microsoft Office (Word, Excel, Outlook)
  Remarque : les responsabilités peuvent évoluer selon les besoins de l’entreprise.
  Job Types: Full-time, Permanent
  Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• Do you have 3-5 years of Client Services’ experience?

Work Location: In person
Expected start date: 2025-09-0

• Coordinate window and door installations and services in alignment with completed work orders and technician schedules
• Assess service needs, organize site visits, and ensure that required materials are ordered based on technician evaluations
• Maintain an up-to-date schedule of upcoming service appointments and installations
• Follow up with customers to confirm satisfaction once services are completed
• Organize and maintain client records and service files (digital and physical)
• Handle invoicing and ensure timely payment collection
• Provide administrative support to the sales and management teams as needed
• Offer coverage for other admin roles when necessary