JOB DESCRIPTION

The service technician is responsible for the installation, commissioning, maintenance, and repair of Swiss Timing products and systems, working to support both our new-build and existing venue project installations and after-sales servicing activities.

• Preparation, assembly, and testing of equipment prior to installation
• Assisting in planning of on-site installation works including site surveys and preparation of RAMS.
• Maintain relationships with colleagues, site management and other trades through effective and consistent communication
• Installation of new timing systems and scoreboards, to include cabling and work at height.
• Commissioning and testing of installed systems
• Accurate note taking / recording of on-site works (photo record, report sheets, etc.)
• Attend training courses (H&S, access, etc.) as required by Swiss Timing
• Comply with all company and on-site Health and Safety requirements, processes and procedures.
• Planned preventative and reactive maintenance of installed systems, on sites throughout UK and Ireland.
• Provision of technical support and operational advice to customers/end users either on site or remotely.
• Provide training to customers/end users in the operation and maintenance of installed systems.
• Fault-finding and simple workshop repairs of returned equipment.
• Preparing and submitting service reports.

ESSENTIAL SKILLS AND EXPERIENCE

• Experience in a field service or systems installation role.
• Must have basic knowledge of electronics and good fault finding and maintenance skills.
• Ability to work under own initiative and as part of a team including internal and external stakeholders.
• Excellent communication skills with both internal and external stakeholders.
• Strong problem-solving and organisational skills
• Full UK driving licence.
• Good Windows-based IT skills and experience

• Preparation, assembly, and testing of equipment prior to installation
• Assisting in planning of on-site installation works including site surveys and preparation of RAMS.
• Maintain relationships with colleagues, site management and other trades through effective and consistent communication
• Installation of new timing systems and scoreboards, to include cabling and work at height.
• Commissioning and testing of installed systems
• Accurate note taking / recording of on-site works (photo record, report sheets, etc.)
• Attend training courses (H&S, access, etc.) as required by Swiss Timing
• Comply with all company and on-site Health and Safety requirements, processes and procedures.
• Planned preventative and reactive maintenance of installed systems, on sites throughout UK and Ireland.
• Provision of technical support and operational advice to customers/end users either on site or remotely.
• Provide training to customers/end users in the operation and maintenance of installed systems.
• Fault-finding and simple workshop repairs of returned equipment.
• Preparing and submitting service reports