Installed Base Leader- APAC at Johnson Controls

, , China -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Asset Management, Process Improvement, Project Management, Data Analysis, Cross-Functional Collaboration, Change Management, Compliance Monitoring, Data Quality Assurance, Analytical Skills, Communication Skills, Lean Methodology, Six Sigma, Agile Methodology, Problem Solving, Creativity, Organizational Skills

Industry

Industrial Machinery Manufacturing

Description

Installed Base Process Leader Purpose: Drive improvements in regional installed base asset tracking processes and support the implementation of global standards. This role bridges operational teams and technology platforms to ensure consistent and effective asset management practices. Key Responsibilities: Asset Visibility Transformation: Lead the regional implementation of our global asset tracking framework, ensuring comprehensive visibility into the location, condition, and performance of installed base assets. Process Mapping & Optimization: Document and improve regional workflows related to installed base tracking and data collection. Conduct regular audits of regional practices against the global standards to develop prioritized action plan for improvements. Change, Training & Adoption: Lead change management efforts in coordination with regional leaders and teams on new tools and processes. Support the successful, durable transition of teams and systems to new processes, technologies, or organizational structures. Ability to guide stakeholders through change, anticipate resistance, and foster widespread adoption. Compliance Monitoring: Coordinate with compliance or quality teams to ensure that any new processes meet relevant regulatory or company standards. Ensure regional adherence to global data governance and asset tracking policies. Serve as a global policy expert among regional teams to ensure that improvements are feasible, adopted, and sustained region wide. Project Leadership: Lead cross-functional initiatives from conception to execution. Practical application of project management skills to effectively coordinate teams, manage issues and risks to ensure smooth rollout of new tools or processes. Feedback Loop: Gather feedback from regional users and escalate improvement opportunities to program leaders. Skills for Success: Strong organizational and communication skills. Familiarity with process improvement methodologies (Lean, Six Sigma) and practical experience applying them to perform process mapping, root cause analysis, and statistical analysis of process performance. Experience in cross-functional collaboration and team leadership. Ability to manage small projects or workstreams independently. Solution-oriented mindset. Creativity to design innovative process solutions and the logical rigor to evaluate their potential impact. Qualifications: Bachelor’s degree in Business, Operations, or Engineering. 3–5 years of experience in business process improvement, operations, project management or asset management, preferably in a cross-functional environment Preferred Qualifications Certification in Lean or Six Sigma (Yellow Belt or higher) preferred. Experience with managing business process implementation in ERP or CRM systems preferred Experience in installed base management, service operations, or product lifecycle analytics. Experience with agile or hybrid project management environment Grade 172 – Installed Base Analyst Purpose: We are seeking a highly analytical and process-oriented Business Analyst to support our Installed Base program. This role will focus on analyzing data and business processes to improve tracking, management, and commercial performance of our installed base across regions. The analyst will collaborate with cross-functional teams, including IT and data teams, to identify process gaps, develop improvements, and support strategic decision-making. This role focuses on data integrity, process documentation, and reporting to improve asset tracking and operational decision-making. Key Responsibilities: Data Analysis & Reporting: Aggregate and analyze installed base data from multiple sources. Maintain dashboards and reports to improve visibility and decision-making. Analyze trends, identify gaps, and recommend actionable insights to improve installed base completeness and accuracy. Data Quality Assurance: In collaboration with the IT data governance team, identify gaps or inconsistencies in asset data and work with regional teams to improve data accuracy and completeness in our CRM, ERP and Service Execution systems. Tool Support & Enhancement: Assist in the configuration and enhancement of asset tracking tools and databases. Provide feedback to improve usability and functionality. Collaborate with IT teams to support the development and deployment of tools and templates to standardize and optimize installed base processes. Process Documentation: Develop and maintain operational and data collection processes documentation to ensure consistency across regions for installed base management. Collaboration: Work closely with regional operations, IT, and commercial teams to support data-driven initiatives. Skills for Success: Strong analytical skills with proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau) Strong attention to detail and analytical mindset. Ability to work independently and manage multiple priorities. Ability to work independently and collaboratively in a matrixed, global environment. Basic understanding of asset lifecycle and building infrastructure systems. Qualifications: Bachelor’s degree in Business, Data Analytics, Engineering, or related field. 2–4 years of experience in data analysis, business analysis or business intelligence. Preferred Qualifications Experience with ERP or CRM systems preferred Experience in installed base management, service operations, or product lifecycle analytics. Familiarity with Six Sigma, Lean, or other process improvement methodologies. Exposure to Agile or hybrid project management environment Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Installed Base Leader will drive improvements in asset tracking processes and ensure effective asset management practices across the APAC region. This role involves leading change management efforts, coordinating compliance monitoring, and managing cross-functional initiatives.