SKILLS AND EXPERIENCE REQUIRED:

• Strong understanding of paving and hard landscaping practices.
• Excellent communication and relationship-building skills.
• Solid administration skills and proficiency with CRM software for tracking project communications and records.
• Leadership ability to manage on-the-road and on-site teams, ensuring smooth project operations.
• Willingness to travel for site visits and training.
• Organised, reliable, and able to work independently.

ESSENTIAL QUALIFICATIONS:

• Full working rights in Australia with permanent residency.
• Valid White Card for construction site access.
• Full Australian driver’s license.

ROLE OVERVIEW:

We’re looking for a motivated team player to help drive the growth and support of our network of approved installers. This unique role blends site management, team leadership, technical support, and relationship-building—and offers plenty of room for growth as we expand across Australia and beyond.

WHAT MAKES THIS ROLE EXCITING:

As StoneSet continues to grow, so will your opportunities. You’ll play a key role in shaping our installer network and have the chance to step up as a leader in training, recruitment, and network management. If you’re looking for a role where you can grow your career alongside a growing business, this is it.

KEY RESPONSIBILITIES:

• Be the main point of contact for our approved installers, providing support with orders, product queries, troubleshooting, and hands-on training.
• Visit sites to assist installers with technical questions, training, and support.
• Conduct pre-installation surveys with installers and communicate key project details to clients and installers.
• Role expanding to proactively recruit new installers and help grow our network across Australia and beyond.
• Document and record all external communications and daily site records in the company CRM.
• Gather feedback from installers and clients to help improve processes and products.
• Foster a strong, supportive, and efficient team culture.