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Institutional Customer Service Manager - AVP - Hybrid at Citi

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Self-Reliance, Self-Motivation, Accountability, Team Leadership, Coaching, Feedback, Open Communication, Operating Efficiency, Customer Satisfaction, High-Pressure Environment

Industry

Financial Services

Description

We're currently looking for a high caliber professional to join our team as AVP, Institutional Customer Service Manager C12 - Hybrid (Internal Job Title: Institutional Customer Service Manager - C12) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Coverage varies by country. (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. We have a variety of programs that help employees balance their work and life. Proven self-reliance, self-motivation, and accountability to complete objectives with limited supervision Demonstrated ability to lead teams to deliver results Ability foster a work environment of coaching, feedback and open communication Demonstrated ability to identify and recommend opportunities to improve operating efficiency and customer satisfaction Able to work successfully in a high-pressure environment and closely with peer group A career with us means joining a family of more than 230,000 dedicated people from around the globe. ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Customer Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Institutional Customer Service Manager will lead teams to deliver results and improve operating efficiency and customer satisfaction. The role requires fostering a work environment of coaching, feedback, and open communication.