Instructional Designer at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, Adult Learning Theory, Needs Analysis, Project Management, Collaboration, Content Development, Assessment Design, Microsoft Office, Data Collection, AI Utilization, Learning Management Systems, Authoring Tools, Task Analysis, Communication Skills, Creativity, Training Solutions

Industry

Financial Services

Description

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Develops training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience. Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience. Participates in the program design process by assisting with: needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes: constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation Creates measurement strategy for client solutions to include the overall assessment approach. Designs and develops of data collection tools and methods to measure the impact of training. Is responsible for all other duties assigned. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. 5-8 years of experience in instructional design experience Experience in the banking, mortgage, and/or financial services industry Consistently demonstrates clear and concise written and verbal communication skills Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented Bachelor's/University degree or equivalent experience 5-8 years of experience in instructional design experience Advanced English level Experience in the banking, mortgage, and/or financial services industry Consistently demonstrates clear and concise written and verbal communication skills Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented Instructional Design Models: Proficiency in applying established ID models (e.g., ADDIE, SAM, Agile) to create effective learning solutions. Learning Theory Application: Deep understanding and practical application of adult learning theories (e.g., Andragogy, Constructivism, Cognitivism) in design. Content Development Tools: Expertise in authoring tools (e.g., Articulate Storyline, Adobe Captivate, dominKnow, etc.), multimedia software, and learning management systems (LMS). Needs Analysis & Assessment: Ability to conduct thorough needs analyses, define learning objectives, and design effective assessments to measure learning outcomes. Project Management & Collaboration: Experience managing instructional design projects from conception to completion and collaborating effectively with subject matter experts (SMEs) and stakeholders. Artificial Intelligence Utilization: Experience using AI to accelerate / improve learning outputs. Bachelor's/University degree ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Instructional Designer evaluates complex issues and develops training programs and materials using various methodologies. They participate in program design, conduct needs assessments, and create measurement strategies for training impact.